PRIVACY POLICY
Red Pen Creative Services (“Red Pen,” “we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.redpen.com.sg (the “Site”) or engage with our services.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in the following ways:
- Information you provide directly: When you contact us via forms, email, or subscribe to our newsletter, we may collect your name, company, email address, and any details you choose to share.
- Automatically collected information: When you browse our Site, we may automatically collect non-identifiable information such as your IP address, browser type, operating system, pages visited, and the time and date of your visit. This helps us understand and improve how users engage with our Site.
- Cookies and analytics: Our Site may use cookies and analytics tools (such as Google Analytics) to gather data about website usage and improve user experience. You can disable cookies in your browser settings if you prefer.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries or requests
- Provide and improve our services
- Send newsletters, resources, or updates you’ve subscribed to
- Analyse website performance and user engagement
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third parties.
3. Email and Newsletter Communications
If you subscribe to our newsletter or download a resource, you may receive occasional emails from us containing insights, updates, or invitations.
You can unsubscribe at any time using the link provided in the email or by contacting us directly at connect@redpen.com.sg.
